I took the family 3 years ago in July. It seemed the best choice of the hotels available. I would not return however.
Pros - the service was very good
-there was drink service at the "beach"
-Pacos Tacos was one of the best meals we had
-the lobby bar was nice
-the shows were not bad
-the night show at Xcaret was awesome
Cons - the food was very mediocre (this a is big thing for me on vacation, and I was fairly disappointed)
-the place is HUGE and just too big for us
-the fake beach didn't do it for me at all, Mexico beaches are just too beautiful not to be able to experience them
-it's a long enough taxi ride into Playa and we were a party of 5 and so needed 2 taxis, so we only did that once because of the cost.
-I soooo do not want to be hounded by time share people AT the hotel I am staying at
-the park was a big disappointment for us. It may have been the heat (again, think lots of walking). When we finally did find something we were interested in, we were too hot to enjoy it.
I know that many people have enjoyed this place, but this is my 2 pesos worth.
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