What a nice post from you John.
I know there are many people who don't like all-inclusive resorts so it is so nice to hear something good concerning them.
We have stayed at Palace resorts 7 times now for a total of 14 weeks and no we don't own a timeshare. It is a wonderful place to stay to be completely pampered. They really do treat everyone like a King and/or Queen. Their customer relations (and the owners) should be given a big hurrah for every thing that they do.
When they say "it is my pleasure" you know they do mean it.
Nora